What we ask you for
Just what's on your insurance card. That's
enough to identify your plan and route the
request to the right payer.
- Insurance company (payer)
- Member ID
- Date of birth
- First and last name
INSURANCE REIMBURSEMENT
Many dental plans include an orthodontic benefit that covers clear aligners. Check your coverage, no phone calls, no paperwork — then get reimbursed straight to your bank account after treatment starts.
FREE ELIGIBILITY CHECK
Grab your insurance card. We'll check your orthodontic benefit with your insurer right now and show you the result on this page. No account needed.
Our tele-dental technology has been proven over and over. Order your Aligners and start your journey below
WHO WE CHECK WITH
We run a real-time eligibility check directly with your insurance company — the same request your dentist's office uses — so you see what your plan actually covers before you commit.
Company names are for identification only. Coverage for clear aligners varies by plan — an eligibility check is the only way to know for sure.
Check your planELIGIBILITY, EXPLAINED
An eligibility check verifies whether you have coverage for a specific benefit under your plan — for aligners, that's the orthodontic benefit. Your insurer answers with your real coverage details, not an estimate.
Just what's on your insurance card. That's
enough to identify your plan and route the
request to the right payer.
The response is your plan's own benefit data
for orthodontics, in plain language.
Checks run in real time, directly with the payer.
Most complete in 1–2 seconds; nine out of ten
within 9 seconds. If your insurer's system is
down, we retry automatically and email you
the result.
Checking eligibility does not affect your
coverage, your premiums or your credit. It's a
read-only request.
getting reimbursed
You pay SmileSet, your insurer pays you back. We handle the paperwork — you just submit it.
Check your eligibility
Order your aligners
We send you an itemized receipt
Submit the claim to your insurer
We ship your appliancesAfter your first aligners ship, we email a receipt with the orthodontic procedure code, the treating doctor's NPI and the amount paid — everything an insurer needs to process a claim.
Upload the receipt in your insurer's member portal or app, or mail it with their claim form. Most insurers let you file within 12 months of the service date.
Your insurer pays the covered portion directly to you — by check or direct deposit — in line with your plan's coinsurance and lifetime orthodontic maximum.
FAQ
Got questions? We've got answers. Here are the most common questions about SmileSet.
Only if your plan includes an orthodontic benefit — and many adult plans don't. That's exactly what the eligibility check tells you, with your plan's coinsurance and lifetime maximum.
You pay SmileSet, your insurer pays you back. After your first aligners ship, we email a receipt with the orthodontic procedure code, the treating doctor's NPI and the amount paid — everything an insurer needs to process a claim.
Yes. Our store has merchant category code 8021, referring to health and medical services, which means you can use your FSA/HSA card at checkout. You can also use a non-FSA/HSA card and submit for reimbursement after purchase. Please email us at support@smileset.com if you would like a personalized form for reimbursement.
Checks run in real time, directly with the payer. If your insurer's system is down, we retry automatically and email you the result. It won't affect your treatment: you can continue and we'll follow up if anything changes.
No. The check is free, takes about a minute and there's no obligation to buy — it just shows you what your plan covers before you commit.
One check with your insurer. No calls, no hold music, no commitment.