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Real SmileSet customers

See how real people start their SmileSet journey

Watch real customer stories, at-home setup moments, and treatment updates — then start your own smile journey with doctor-reviewed care from home.

  • Doctor-reviewed treatment
  • At-home impression kit
  • Flexible payment options
SmileSet customer sharing her smile journey

@__lzzgrc

Real customers, real first steps

From opening their kit to tracking progress in the app, SmileSet customers share what it's like to get started from home.

Start your journey

A trusted smile journey

SmileSet brings customer experiences, guided tasks, and care team support into one simple path.

See what's included

Everything you need for a straighter smile, shipped directly to your door.

Get started

Straightening your smile shouldn't feel complicated

SmileSet makes it easier to understand your options, complete key steps from home, and get support along the way.

  • Start from home

    Use an at-home kit to begin without unnecessary office visits.

  • Know what to do next

    Follow clear steps through your SmileSet account and app.

  • Get support when needed

    Smile Experts are available to help with questions along the way.

How SmileSet works

A guided process designed to help you start your treatment from home.

  1. Check if you're a candidate

    Answer a few quick questions about your smile goals.

  2. Complete your at-home kit

    Take impressions or complete the required setup steps from home.

  3. Get your custom plan

    Your information is reviewed and your treatment plan is created.

  4. Start your treatment

    Receive your aligners and track your progress with SmileSet support.

Why customers choose SmileSet

  • At-home convenience

    Start your journey without monthly office visits.

  • Doctor-reviewed treatment

    Your treatment is reviewed with clinical oversight.

  • Nearly invisible aligners

    Designed to fit into your day-to-day life.

  • Flexible payment options

    Monthly payments and eligible payment methods may be available.

  • App-guided progress

    Track tasks, treatment steps, and support in one place.

  • Smile Expert support

    Get help when you have questions.

A simpler alternative to braces

SmileSet Traditional Braces
Affordable pricing $1,395 $5,000+
No office visits required Yes No
Doctor oversight Yes No
Patented comfort edge Yes No
30-day money back guarantee Yes No
FSA/HSA eligible Yes No
Nighttime option Yes No
Price $1,395 $5,000+
Office Visits None required Monthly
Treatment Time 4–6 months 18–24 months
Visibility Nearly invisible Metal visible
Doctor Reviewed Yes Yes
Smiling SmileSet customer

Aligner
Treatment

Was $1,895 Now $1,395 $500 off

+ Extra 15% off · Code: SMILE15

Wear Schedule

Learn the difference
  • Licensed dental oversight
  • Patented comfort edge
  • A single shipment with all your aligners
  • FREE shipping and handling
  • 30-day money back guarantee after starting treatment

Customers are smiling about SmileSet

See why people choose SmileSet to start and manage their smile journey from home.

49,796 reviews Rated 4.1/5 on

Exceptional customer service!

I haven’t received my SmileSet kit yet, but I already have to commend the customer service I’ve experienced so far! I had received a promotional discount code that unfortunately landed in my junk folder, so I didn’t see it until after I had already placed my order. I reached out to customer support, and without hesitation, they honored the discount and made the entire process completely seamless. I couldn’t have been happier with how they handled it. I’m really looking forward to gifting my wife her SmileSet, and I hope the rest of the experience is just as wonderful as the customer service has been so far!

Salina R.

Exceptional Customer Service

I've had such a great experience with Smile Set! The company is wonderful to work with, and I really appreciate how much they care about their customers and their overall experience. I especially want to recognize Arnie from customer service. From the very beginning, Arnie was incredibly kind, patient, and genuinely helpful. You can tell when someone is simply doing their job versus when they truly care about making sure a customer has a good experience and Arnie definitely went above and beyond. She took the time to listen, answered all of my questions, and made what could have been a stressful situation feel easy and reassuring. I truly appreciated how responsive, understanding, and thoughtful she was throughout the process. She made me feel heard and valued as a customer, which is something that really stands out. Customer service like this makes such a difference. Arnie is a huge asset to Smile Set, and I hope the company knows how much her kindness and professionalism are appreciated. She genuinely made my experience better, and I’m so grateful for her help. Thank you, Arnie, for making my experience such a positive one!

Mili

I was a bit late but Maria was

I was a bit late but Maria was wonderful, very nice and professional. She was quick and very knowledgeable.

Rachel G.
Start smiling more

FAQ

Frequently asked questions.

Got questions? We've got answers. Here are the most common questions about SmileSet.

Can I straighten my teeth just at night?

Yes — our Nighttime Aligner plan lets you wear aligners 10 consecutive hours while you sleep. Treatment typically takes 6–10 months.

Is SmileSet a legitimate company?

Yes. SmileSet is powered by proven SmileDirectClub technology and 100+ patents. Every eligible treatment plan is reviewed by licensed dental professionals.

Is SmileSet as effective as traditional braces?

Clear aligners can be effective for eligible cases. Your treatment path depends on your individual smile and professional review.

How often should I replace my retainers?

Replace your retainers every 6 months for optimal fit and effectiveness.

Are SmileSet aligners safe?

SmileSet aligners are doctor-prescribed, FDA-cleared, and made with BPA-free medical-grade materials.

How do I know I need a night guard?

If you wake up with headaches, jaw soreness, or notice worn tooth surfaces, you may grind your teeth at night. A custom night guard protects your teeth and can improve sleep quality.

How long does delivery take?

Delivery timing depends on your treatment stage. Tracking is provided when your impression kit or custom aligners ship.