FAQ
Answers to most common questions about products, orders, shipments, and payments.
Comfort Cut Upgrade
$25.00
$25.00
At Dr. Direct Retainers, we prioritize your comfort along with your oral health. Our patented laser precision cut process for Comfort-Cut enhances the way aligners, retainers, and night guards fit, by creating a precision-contoured design that follows the natural shape of your gumline.
Why Choose Comfort-Cut?
Comfort-Cut transforms your treatment into a more comfortable and discreet journey. Here’s how it benefits you:
- Enhanced Comfort: Each Comfort-Cut piece is tailored using our patented laser precision cut process to fit smoothly and naturally, minimizing irritation and discomfort.
- Improved Discretion: The precision contouring ensures your aligners or retainers are less noticeable, boosting your confidence every day.
- Customized for You: We craft each piece to match your unique gumline contours, ensuring a perfect, barely-there feel.
How It Works
Using state-of-the-art laser technology, we create a precision-contoured edge on your aligner, retainer, or night guard that mirrors the exact shape of your gumline. This advanced method ensures a flawless fit that maximizes comfort and effectiveness.
Benefits of Comfort-Cut
- Seamless Appearance: Our laser precision process adheres closely to your gums, reducing gaps and enhancing aesthetics.
- Clear Speech: The snug fit allows you to speak naturally, without hindrance.
- Optimal Adherence: Increased comfort encourages consistent wear, crucial for effective treatment results.
Getting Comfort-Cut
To add Comfort-Cut to your order, simply choose this option during checkout. Our team will ensure your next retainer, aligner, or night guard is custom-fitted to the highest standards of comfort and precision.
Experience the Difference
Choose Comfort-Cut for a more comfortable and discreet experience. Visit our product pages for more information or contact our support team for assistance in customizing your order.
1. Start Your Preview: Begin your path to a new smile by ordering the SmileSet Impression Kit. This initial step allows you to preview your personalized treatment plan without committing to the full treatment yet.
2. Impression Kit Delivery: We’ll send the SmileSet impression kit directly to your home. This kit includes everything you need to take accurate impressions of your teeth, ensuring your treatment plan is perfectly tailored to your needs.
3. Create Your Treatment Plan: Once we receive your impressions, our dental experts will craft a personalized treatment plan using the latest technology. This plan will outline the steps and expected outcomes of your aligner treatment.
4. Review and Confirm Your Order: Examine your treatment plan. If you’re satisfied and ready to proceed—simply place your order for the full set of aligners. This step is your commitment to transforming your smile with SmileSet.
5. Aligner Creation: Upon your approval, we will meticulously create your custom aligners, ensuring each one meets our high standards for quality and effectiveness.
6. Complete Smile Delivery: Your full set of precision-crafted aligners, along with the SmileSet Premium Care Package, will be delivered directly to your door. Begin your treatment with everything you need to achieve the smile you’ve always wanted.
7. Ongoing Support: Throughout your treatment, you’re entitled to two complimentary virtual visits with your dental provider. These visits are designed to ensure continuous support and to guide you through every step of your smile transformation.
• One-Time Payment: $995
• Flexible Financing: Payments as low as $62.15/month over 18 months or $89.91/month for 12 months.
• CareCredit Options: Make your smile goals more achievable with CareCredit.
• FSA/HSA Eligible: You can pay for your SmileSet Retainers using your Flexible Spending Account (FSA) or Health Savings Account (HSA).
• Insurance Reimbursement: If you have dental insurance, check with your provider to see if you are eligible for reimbursement for your retainer purchase.
Schedule a free 15-minute virtual consult with a SmileSet Smile Expert to learn more about our Express Aligner Treatment. Schedule here.
• SmileSet Premium Case
• SmileSet Hydrating Lip Balm Sphere
• SmileSet Premium Universal Cleaning Tablets Sample (6 tablets)
• SmileSet Premium Whitening Pen Sample (for 3 months of whiter teeth)
• SmileSet Aligner Removal and Chewy Tool
• SmileSet Premium Floss Picks Sample
Care Information
Cleaning your aligners is simple. Rinse them under lukewarm water after each use to remove saliva or food particles. Use a soft-bristled toothbrush and non-abrasive soap or toothpaste to gently scrub them. For a deeper clean, soak your aligners in our SmileSet Premium Universal Cleaning Tablets solution as directed.
Yes, we provide a range of products to help keep your aligners clean and clear. Check out our SmileSet Premium Universal Cleaning Tablets (90pc), our SmileSet Premium Ultrasonic Cleaner with UV Sanitizer, and our SmileSet Rechargeable Ultrasonic Cleaner with UV Light.
Shipping
Absolutely! We cover all shipping costs for your impression kit and aligner set. If you need to return your aligners, please note that return shipping costs are your responsibility.
You can update your shipping address any time before we dispatch your impression kit or aligners. Once shipped, we cannot change the address, but we can assist you in making sure you receive your kit or aligners promptly.
Returns & SmileSet Protection Plan
We offer a 30-Day Smile Guarantee. If you’re not satisfied within 30 days of receiving your aligners, you can return them for a full refund. Just make sure to send back all components of your aligner kit.
If your aligners don’t fit as expected, don’t worry. Contact us, and we can issue a new impression kit to better capture your dental profile and adjust your treatment plan accordingly. Our SmileSet Protection Plan ensures you have support throughout your treatment journey.
The SmileSet Protection Plan includes one complimentary adjustment during your treatment to address any unforeseen shifts in your teeth’s alignment. After treatment, you’re eligible for discounted touch-ups to ensure your smile stays as perfect as you envisioned.